Change creates tension. It’s biological. Once an organism optimises its survival characteristics for its regular environment, it’s done evolutionarily. But what if the environment changes? The choice is to either
Do progressive organisations know what strategy, processes, and systems they need to have in place in order to achieve their growth potential? If they do, can they get them all
When passion, desperation, and the stakes are running high some people go to extraordinary lengths to be heard. What’s important in the moment – these days COVID-19 transcends or at
24 years ago Spud made me cringe, and not a moment too soon. You see, up until first watching Trainspotting (movie), my stock answer to the interview question “What’s your biggest
Heard these before? “No!” “Not interested!” “Don’t have the time!” “Too expensive.” What sales person hasn’t! We know these as objections. Getting aired or ghosted is a similar thing. And the way most sales people handle objections simply
Cold calling – otherwise known as phoning strangers – can feel scary, awkward, and creepy. That’s pretty understandable. After all, who likes receiving phone calls from strangers, even when we’ve given some sort